Privacy

LAKE HOTEL KETSCH
Privacy
Your boutique hotel near Schwetzingen, Hockenheim, Speyer
SEEHOTEl KEtsch
Imprint

1. data protection at a glance

General notes

The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. This may be, for example, data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have a right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint with regard to this and other questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Third-party analytics and tools

When visiting our website, your surfing behavior can be statistically evaluated. This is done mainly with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

2 General notes and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of the data against access by third parties is not possible.

Note on the responsible entity

The responsible party for data processing on this website is:

Hans-Ludwig Keppel
Kreuzwiesenweg 5
68775 Ketsch

Phone: +49 (0) 6202 697 – 0
E-mail: [email protected]

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the data subject shall have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection commissioner of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or SSL protocol. TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

3. data protection officer

Mathias Pföhler
[email protected]

4. data collection on our website

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are disabled, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO stored. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

This data is not merged with other data sources.

The basis for the data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that they are necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to enable the user to use the service or to bill the user.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

5. social media

Share content via plugins (Facebook, Instagram)

The content on our pages can be shared on social networks in accordance with data protection laws. This page uses the Safe Sharing Script for this purpose. This tool establishes direct contact between the networks and users only when the user actively clicks on one of these buttons.

An automatic transfer of user data to the operators of these platforms does not take place through this tool. If the user is logged in to one of the social networks, an information window appears when using the social buttons, in which the user can confirm the text before sending it.

Our users can share the content of this site in social networks in a privacy-compliant manner without complete surfing profiles being created by the operators of the networks.

Facebook share button

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook’s privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Instagram share button

Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.

For more information, please see Instagram’s privacy policy: https://instagram.com/about/legal/privacy/.

6. analysis tools and advertising

Tracking through Stetic

This website uses the web analytics service Stetic (Bad Nauheimer Str. 4, 64289 Darmstadt, Germany). This service uses so-called “cookies”, see above. The information stored in the cookie about the use of this website (including your IP address) is transmitted to a server and stored there for a limited time.

Stetic will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The collected IP addresses are anonymized and abbreviated and Stetic will never associate your IP address with any other stored data.

You can prevent the storage of tracking cookies by using the URL https://www.stetic.com/optout.html?pid=75137 to object to the collection of your anonymized visitor data.

7. newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.

Newsletter2Go

This website uses Newsletter2Go for sending newsletters. Provider is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany.

Newsletter2Go is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of receiving the newsletter is stored on Newsletter2Go’s servers in Germany.

If you do not want any analysis by Newsletter2Go, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. Furthermore, you can also unsubscribe from the newsletter directly on the website.

Data analysis through Newsletter2Go

With the help of Newsletter2Go it is possible for us to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links, if any, have been clicked. In this way, we can determine, among other things, which links have been clicked on particularly often.

In addition, we can see whether certain predefined actions were performed after opening/clicking (conversion rate). We can thus recognize, for example, whether you have made a purchase after clicking on the newsletter.

Newsletter2Go also allows us to divide (“cluster”) newsletter recipients based on different categories. The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, newsletters can be better adapted to the respective target groups.

For detailed information on the functions of Newsletter2Go, please refer to the following link: https://www.newsletter2go.de/features/newsletter-software/.

Legal basis

The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.

Storage duration

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of Newsletter2Go after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.

For more details, please refer to the privacy policy of Newsletter2Go at: https://www.newsletter2go.de/features/datenschutz-2/.

Conclusion of a contract for commissioned data processing

We have concluded a contract with Newsletter2Go in which we oblige Newsletter2Go to protect our customers’ data and not to pass it on to third parties. This contract can be viewed at the following link: https://www.newsletter2go.de/docs/datenschutz/ADV_Muster_Newsletter2Go_GmbH_latest_Form.pdf?x48278.

8. booking form

Room booking

The booking form under “Book a room” should serve you as an easy way to book a room. For this purpose Caesar-Data is used as a service provider, Caesar-Data processes your bookings and needs your personal data and your booking information. The provider data are: caesar data & software GmbH, Eisenhüttenstr. 4, 40882 Ratingen

In order to complete your booking, the relevant booking information must be sent to SeeHotel. This may include information such as your name, contact details, payment details, your special requests from the booking, your arrival and departure dates, and the names of guests traveling with you. This information may be used by SeeHotel to provide you with customized information relevant to your booking.

Your data will be deleted after processing has been completed, unless longer retention is required for reasons of verifiability, customer service or legal retention periods.

Table reservation

The booking form under “Reserve a table” is intended to serve as an easy way for you to reserve a table at the restaurant. For this purpose Bookatable is used as a service provider, Bookatable processes your reservations and requires your personal data and your booking information. The provider details are: Bookatable GmbH & Co.KG, Deichstraße 48-50, 20459 Hamburg, Germany

In order to complete your reservation, the relevant reservation information must be submitted to SeeHotel. This may include information such as your name, your contact details, your payment details, your special requests from the reservation, your reservation date. This information may be used by SeeHotel to provide you with customized information relevant to your booking.

Your data will be deleted after processing has been completed, unless longer retention is required for reasons of verifiability, customer service or legal retention periods.

Thank you for your interest.

We are happy to be there for you personally. You can reach us at the phone number 06202 6970 or at our e-mail address [email protected] .

You are also welcome to request a no-obligation quote or ask us your questions here and now. Just fill in the fields below – we will get back to you.

When you send us a message, personal data is transmitted over the Internet. These messages are transmitted SSL-encrypted. We will use the data exclusively for the intended purpose and delete it in compliance with statutory retention periods as soon as it is no longer required. More about this in the privacy policy.